FAQ
Frequently asked questions.
Clear answers about coverage, digital healthcare, employers and member support.
What is Equity Multishield HMO?
Equity Multishield HMO is a health maintenance organisation providing healthcare coverage and access to healthcare services through its provider network.
What is Sabidoktor.life?
Sabidoktor.life is the digital health platform connected to the Equity Multishield healthcare ecosystem.
Is Sabidoktor the same company as Equity Multishield?
Sabidoktor.life is the digital health platform, while Equity Multishield HMO is the health-insurance/HMO platform. The two are designed to work together.
Can I use Sabidoktor without Equity Multishield?
Sabidoktor may provide services beyond Equity Multishield members, subject to applicable service terms and availability.
How do I become an Equity Multishield member?
Choose an appropriate healthcare plan, complete the required registration process and receive your membership details.
Can businesses register their employees?
Yes. Employers can contact our corporate healthcare team to discuss employee healthcare programmes.
How do I find a healthcare provider?
Use the provider-search functionality or contact Equity Multishield member support.
How do I contact customer support?
Use the contact channels on this website or through your member portal.